After booking, you may reserve the location of your accommodation by calling the residence. Location preferences are subject to availability and available at an additional cost.

Please note that the pool will be closed all summer.

Monday, tuesday, thrusday and friday: 09:00 to 12:00 and 17:00 to 19:00 - saturday and sunday: 08:00 to 12:00 and 15:00 to 20:00 - closed on wenesday

Please note, reception opening hours are subject to change, please contact the property before your arrival.

If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation.

Prices include : accommodation, bath linen (1 big towel + 1 small towel), cleaning linen (kitchen towel + bath mat), bed linen, cleaning kit, final cleaning (except for kitchen area and dishes), TV, all taxes and fees (except for the tourist tax ) and free basic WiFi (for up to 5 devices).

Guests staying longer than one week can renew their choice of services at the reception at the end of each week.

For every length of stay, beds can be made upon arrival for an extra cost per person.

For any invoice requests, please note that the name used will be the name stated on the reservation.

In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees.

Please note that any modification may incur a fee.

Credit card is the only accepted method of payment.

In July and August, access to the covered and heated swimming pool of the Chaudanne Olympic Park: 25 m pool, slide from 6 years old and paddling pool for children.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Tené en cuenta que todos los pedidos especiales están sujetos a disponibilidad y pueden comportar suplementos.

Informá a Résidence Pierre & Vacances Les Ravines con antelación tu hora estimada de llegada. Para hacerlo, podés usar el apartado de pedidos especiales al hacer la reserva o ponerte en contacto directamente con la propiedad. Los datos de contacto aparecen en la confirmación de la reserva.

En esta propiedad no está permitido realizar despedidas de solteros ni fiestas similares.

Los huéspedes menores de 18 años solo pueden hacer el check-in si están acompañados por su padre, madre o tutor legal.

Se solicita un depósito contra daños de € 200 al llegar. Se va a cobrar mediante tarjeta de crédito. Se te devuelve después del check-out. Se va a reembolsar el depósito en su totalidad mediante tarjeta de crédito. Esto está sujeto a una inspección por parte de la propiedad.