Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that the hotel has an incidental hold of $100 per night.

The destination fee includes the following:

-Resort fee includes-· Daily complimentary shuttle to Escambron Beach and Old San Juan.

· Daily Yoga Classes

· Daily Aqua Fitness

· Daily Salsa Classes

· Enhanced high speed internet access in guestrooms and public areas of the hotel

· Two (2) Complimentary bottles of water in guest rooms, replenish daily.

· Coffee and tea service in the room, replenished daily

· Use fitness center open 24/7

· Use of towels and chaise lounges at our lavish sun and pool deck

· Free local calls, Toll free calls access

Rollaway: $40 per day

Microwave: $30 per day

Refrigerator: $30 per day

Early Check-ins and Late checkouts are based upon availability at an additional cost. Call 787-993-3641 for more information regarding cost.

When travelling with pets, please note that an extra charge of $20 per room, per night applies.

Please also note that a pet cleaning fee of $150 per stay applies.

Você deve apresentar um documento de identidade válido com foto e um cartão de crédito no momento do check-in. Por favor, observe que Pedidos Especiais estão sujeitos a disponibilidade, e custos adicionais podem ser aplicados.

Por favor, informe Sheraton Puerto Rico Resort & Casino com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva.