The newly renovated Matterhorn Valley Hotel Desirée enjoys a central location in Grächen, only 3 minutes from both cable cars. It features a sauna, a steam bath and a teens' corner with an Xbox and a Playstation. All rooms have been tastefully furnished and provide flat-screen satellite TV and free Wi-Fi. From December to April, child care is available in the afternoon. A ski deposit with ski shoe warmers and winter sport equipment is also available. The Desirée hotel has a restaurant with a sunny terrace, serving Valais specialties such as fondue and meat grilled directly at the table. The cozy bar invites you to end your day in a charming ambiance.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Grächen, this hotel has an excellent location score of 9.5

Great Food: Meals here are highly recommended!

Ski-to-door


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 sofa beds
and
2 queen beds
1 twin bed
and
2 bunk beds
and
1 queen bed
3 twin beds
and
1 bunk bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 bunk bed
1 full bed
and
1 bunk bed
1 twin bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
8.6
Cleanliness
9.2
Comfort
9.2
Value for money
8.8
Location
9.5
Free WiFi
10
High score for Grächen
Select topics to read reviews:

See what guests loved the most:

  • Tatiana
    Switzerland Switzerland
    outstanding hotel - big beautiful comfortable rooms, amazing spa with nice refreshments and teas, an excellent restaurant with delicious food, very friendly staff
  • Tanja
    Switzerland Switzerland
    Hotel is perfect located in the heart of Grächen. The rooms are big and the bed very comfortable. The SPA area is great. Hotel, SPA, rooms very clean. What makes the biggest difference are the owners (family) and their staff. We went to many...
  • Stephanie
    Switzerland Switzerland
    Sehr freundliches Personal und super lieb zu den Kinder. Das Spielzimmer war das Highlight der Kids und das Essen im Restaurant war einfach genial. Die Lage des Hotels könnte nicht besser sein.

Hotel area info

Restaurants
1 Restaurant On Site

  • LE CHALET ; DESIREE ****
    • Cuisine
      French • German • International
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Family Hotel & Spa Desirée
Great facilities! Review score, 8.6

Most popular amenities
  • Spa
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
  • Extra long beds (> 6.5 ft)
View
  • City view
  • Mountain view
  • Garden view
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Terrace
  • Garden
Kitchen
  • High chair
  • Coffee machine
  • Dryer
  • Refrigerator
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Ski
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live sports events (broadcast)
  • Bike tours
  • Walking tours
  • Badminton equipment
  • Tennis equipment
  • Kids' club
  • Water sports facilities on site
  • Mini golf
    Additional charge
  • Cycling
  • Hiking
  • Ping-pong
  • Playground
  • Game room
  • Skiing
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
Entertainment & Family Services
  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Baby safety gates
  • Books, DVDs or music for children
  • Child safety socket covers
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key access
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Executive lounge access
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Interconnecting room(s) available
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Spa
  • Locker rooms
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • German
  • English
  • French

House rules

Family Hotel & Spa Desirée takes special requests – add in the next step!

Check-in

From 2:00 PM to 10:00 PM

Check-out

From 8:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Curfew

The entrance to the property is closed between 11:00 PM and 7:00 AM

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa EC-Card Cash Family Hotel & Spa Desirée accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Family Hotel & Spa Desirée

  • Family Hotel & Spa Desirée offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Skiing
    • Game room
    • Ping-pong
    • Tennis court
    • Mini golf
    • Golf course (within 2 miles)
    • Kids' club
    • Spa facilities
    • Live sports events (broadcast)
    • Tennis equipment
    • Locker rooms
    • Spa/Wellness packages
    • Water sports facilities on site
    • Badminton equipment
    • Walking tours
    • Spa lounge/Relaxation area
    • Bike tours
    • Massage chair
    • Steam room
    • Foot bath

  • Family Hotel & Spa Desirée has 1 restaurant:

    • LE CHALET ; DESIREE ****

  • Room options at Family Hotel & Spa Desirée include:

    • Double
    • Family
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Family Hotel & Spa Desirée on this page.

  • The prices at Family Hotel & Spa Desirée may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Family Hotel & Spa Desirée is 500 feet from the center of Grächen. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Family Hotel & Spa Desirée is from 2:00 PM, and check-out is until 10:00 AM.