Become part of our vision of a better society at the city's first and only 3-star inclusive hotel. Our team consists of people with and without disabilities/restrictions who have one thing in common - a lot of heart and talent that they contribute to the highest satisfaction of our guests. This creates a very special atmosphere of attentiveness and cordiality. This modern hotel in Dortmund city center offers free Wi-Fi, varied breakfast buffets, and easy access to public transport. The Westfalenhallen exhibition area is 10 minutes away by car. Each of the spacious rooms at the nonsmoking Hotel Neu-Haus features cable TV and a modern bathroom. Rooms for guests with allergies and barrier-free rooms are available. The historic market square is a 7-minute walk from the Neu-Haus. The Ostentor tram stop is a 5-minute walk away. It provides frequent connections to Dortmund Central Station and Dortmund Airport. Public parking spaces are located outside the Hotel Neu-Haus.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Vegetarian, Gluten-free


Availability

Select dates to see this property's availability and prices

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
8.5
Cleanliness
9.2
Comfort
8.6
Value for money
8.7
Location
8.9
Free WiFi
9.2
High score for Dortmund
Select topics to read reviews:

See what guests loved the most:

  • Natalio
    Germany Germany
    very kind staff, clean rooms and al common areas, 5 min walk to city center
  • Richard
    United Kingdom United Kingdom
    Solid breakfast and decent location just outside the ring road.
  • Paulina
    Lithuania Lithuania
    It was a pleasant stay. The staff was very helpful and kind. My room was comfortable and spacious, it truly let me enjoy this stay. It is amazing to stay in the hotel, which even for the lowest rate offers way more than a small claustrophobic room.

Hotel area info

Amenities of Hotel NeuHaus
Great facilities! Review score, 8.5

Most popular amenities
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Terrace
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kid-friendly buffet
  • Special diet meals (on request)
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Vending machine (drinks)
  • Baggage storage
  • Meeting/Banquet facilities
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • Smoke alarms
General
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Languages Spoken
  • German
  • English

House rules

Hotel NeuHaus takes special requests – add in the next step!

Check-in

From 2:00 PM to 7:00 PM

Check-out

From 7:00 AM to 10:30 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Curfew

The entrance to the property is closed between 8:00 PM and 6:00 AM

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card American Express Cash Hotel NeuHaus accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note the reception opening times:

Mondays-Fridays: from 06:00 to 20:00.

Saturday: from 07:00 to 16:00.

Sunday and public holidays: from 07:00 to 14:30.

Late check-in is only possible if arranged with the hotel in advance.

Please note that the extra beds are upon request with extra charge.

Please inform Hotel NeuHaus of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

FAQs about Hotel NeuHaus

  • Guests staying at Hotel NeuHaus can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Vegetarian
    • Gluten-free

  • Check-in at Hotel NeuHaus is from 2:00 PM, and check-out is until 10:30 AM.

  • Room options at Hotel NeuHaus include:

    • Double
    • Single

  • The prices at Hotel NeuHaus may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel NeuHaus offers the following activities/services (charges may apply):

    • Hotel NeuHaus is 1,500 feet from the center of Dortmund. All distances are measured in straight lines. Actual travel distances may vary.