El Dorado Casitas Royale is an adults-only resort that features the More InclusiveTM concept by Lomas HospitalityTM, gourmet cuisine, a full-service spa, and 13 swimming pools. The stylish suites are fully appointed and feature a DVD and CD library, personal concierge services from 08:00 until 17:00, a pillow menu and aromatherapy scents delivered in your room. The bright bedrooms offer mosquito nets over the canopy beds. The bathrooms have double sinks and a shower. Some units have an outdoor shower or a hot tub. The More InclusiveTM concept goes beyond All-Inclusive by offering round-trip transportation from Cancun airport to your hotel and to our parks, plus unlimited access to catamaran and reef snorkel, cenote, Aqua Nick® Water Park, and Maroma Beach with its delicious brunch. El Dorado Casitas Royale has an extensive selection of different appealing cuisines from around the world including 10 different restaurants offering world cuisine, contemporary Italian menus, a flavor from the Pacific, a Mediterranean fusion, Caribbean style, and Mexican cuisine. Pizzas and authentic Italian cooking are also offered. There are also 10 swim-up bars, 1 beach bar and 4 lounge bars available. Naay Spa is divided into the Spa Royale and the Spa Casitas. Spa Royale is in the center of the property, while Spa Casitas is a 20,000 sq-ft facility offering an extensive menu of traditional and alternative spa treatments. The Eco Touristic Ranch is the property's own stables with riding horses. There is a guided horseback tour through the jungle, so guests can experience the true Riviera Maya beauty.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Buffet

Activities:

Fitness center

Spa

Hot tub/Jacuzzi


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.2
Cleanliness
8.3
Comfort
8.4
Value for money
7.8
Location
8.3
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Heather
    United States of America United States of America
    We had the best time! My husband and I brought both sets of our parents for Christmas and then we stayed an extra week for New Years. The service of the staff at this hotel is incredible. Leo was a great bellman assisting with luggage, Alfonso was...
  • Rosario
    United States of America United States of America
    the casitas area is beautiful, a-lot of space and a good amount of restaurants. Leo the bellman gave us the ins and outs of the resort and Ramon our pool man was amazing!
  • Mariline
    Canada Canada
    The connection with the other hotels variety of places for dinner.

Area info

Restaurants
10 Restaurants On Site

  • COCOTAL – International Cuisine
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambience
      Modern
  • D´ITALIA – Contemporary Italian Cuisine
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
  • LA ISLA
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • JOJO’S - Caribbean Seaside Grill
    • Cuisine
      Caribbean
    • Open for
      Lunch • Dinner
  • FUENTES - Culinary Theatre
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Modern
  • RINCON MEXICANO - Mexican author’s Cuisine
    • Cuisine
      Mexican
    • Open for
      Dinner
  • SPOT
    • Cuisine
      International
    • Open for
      Breakfast • Lunch
  • KAMPAI- Pacific Rim
    • Cuisine
      Asian
    • Open for
      Lunch • Dinner
  • D´ITALIA CASITAS - Contemporary Italian Cuisine
    • Cuisine
      Italian
    • Open for
      Dinner
  • SANTA FE GRILL American cuisine with a Mexican Spirit
    • Open for
      Breakfast • Dinner
    • Ambience
      Modern

Resort facilities at El Dorado Casitas Royale Catamarán, Cenote & More Inclusive
Great facilities! Review score, 8.2

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Non-smoking rooms
  • Spa
  • 10 restaurants
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Alarm clock
View
  • Pool view
  • Garden view
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
    Additional charge
  • Beach
  • Water park
    Off-site
  • Evening entertainment
  • Nightclub/DJ
  • Entertainment staff
Living Area
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
Food & Drink
  • Wine/Champagne
    Additional charge
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Grocery deliveries
  • Daily housekeeping
  • Suit press
    Additional charge
  • Baggage storage
  • Tour desk
  • Airport shuttle
    Additional charge
  • 24-hour front desk
  • Room service
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
General
  • Air conditioning
  • Hypoallergenic room available
  • Tile/Marble floor
  • Chapel/Shrine
  • Fan
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Outdoor swimming pool
Free!
  • Open all year
  • Adults only
  • Pool with view
  • Pool/Beach towels
  • Pool bar
Spa
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Public Bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

El Dorado Casitas Royale Catamarán, Cenote & More Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash El Dorado Casitas Royale Catamarán, Cenote & More Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Dorado Casitas Royale Catamarán, Cenote & More Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about El Dorado Casitas Royale Catamarán, Cenote & More Inclusive

  • El Dorado Casitas Royale Catamarán, Cenote & More Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Water park
    • Beachfront
    • Evening entertainment
    • Public Bath
    • Live music/Performance
    • Beauty services
    • Hot spring bath
    • Beach
    • Themed dinners
    • Facial treatments
    • Live sports events (broadcast)
    • Swimming pool
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Entertainment staff
    • Fitness
    • Nightclub/DJ
    • Fitness classes

  • El Dorado Casitas Royale Catamarán, Cenote & More Inclusive has 10 restaurants:

    • SANTA FE GRILL American cuisine with a Mexican Spirit
    • KAMPAI- Pacific Rim
    • LA ISLA
    • RINCON MEXICANO - Mexican author’s Cuisine
    • D´ITALIA – Contemporary Italian Cuisine
    • FUENTES - Culinary Theatre
    • COCOTAL – International Cuisine
    • JOJO’S - Caribbean Seaside Grill
    • D´ITALIA CASITAS - Contemporary Italian Cuisine
    • SPOT

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • El Dorado Casitas Royale Catamarán, Cenote & More Inclusive is 5 miles from the center of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at El Dorado Casitas Royale Catamarán, Cenote & More Inclusive include:

    • Suite

  • Guests staying at El Dorado Casitas Royale Catamarán, Cenote & More Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet

  • Check-in at El Dorado Casitas Royale Catamarán, Cenote & More Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at El Dorado Casitas Royale Catamarán, Cenote & More Inclusive on this page.

  • The prices at El Dorado Casitas Royale Catamarán, Cenote & More Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.