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This hotel is located in Playa del Carmen, 31 miles from Cancun International Airport. It features a solarium and guest rooms include a refrigerator. Each air conditioned room at the Hotel Coco Rio "City Center" includes a safe and cable TV. Coco Rio Hotel is conveniently located near Fifth Avenue where guests will find shopping centers, entertainment and restaurants.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.1

Breakfast Info

Continental


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 full beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.9
Cleanliness
8.3
Comfort
8.4
Value for money
8.4
Location
9.1
Free WiFi
6.4
Low score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Cindy
    United States of America United States of America
    The lady was very helpful on communication during and after checking in with room facilities. She followed up with us very closely when we thought we had left a shirt in the room after checking out - best customer service ever!!! The free...
  • Kokahvah
    United States of America United States of America
    The place is beautiful. The rooms were clean and it was in a convenient location. Additionally, the mangement team was efficient, kind, and extremely helpful.
  • Giovanni
    United States of America United States of America
    The location and the staff were great! Is so central to everything and also very quiet at night for sleeping.

Hotel area info

Amenities of Hotel Coco Rio "City Center"

Most popular amenities
  • Free WiFi
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
Outdoors
  • Terrace
Room Amenities
  • Socket near the bed
Activities
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Tour desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Safe
General
  • Air conditioning
  • Smoke-free property
Accessibility
  • Upper floors accessible by stairs only
Languages Spoken
  • English
  • Spanish

House rules

Hotel Coco Rio "City Center" takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:30 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 55 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash Hotel Coco Rio "City Center" accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the included breakfast is taken two blocks from the hotel, in a hotel part of the BFH chain (Hacienda Paradise).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Coco Rio "City Center" of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of $55 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel Coco Rio "City Center"

  • Hotel Coco Rio "City Center" is 2,800 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel Coco Rio "City Center" can enjoy a highly-rated breakfast during their stay (guest review score: 5.0).

    Breakfast option(s) include:

    • Continental

  • Room options at Hotel Coco Rio "City Center" include:

    • Double
    • Quad

  • Hotel Coco Rio "City Center" offers the following activities/services (charges may apply):

    • Golf course (within 2 miles)

  • The prices at Hotel Coco Rio "City Center" may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Hotel Coco Rio "City Center" is from 3:00 PM, and check-out is until 12:00 PM.