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Poring Hot Springs & Nature Reserve is at the foot of Mount Kinabalu in Kota Kinabalu. It features bird-watching spots, a butterfly farm, a sulfur bath and an outdoor pool. Rooms at Poring Hot Springs & Nature Reserve feature a separate bedroom and living room, as well as a private balcony. Each has a satellite TV, mini-bar and tea/coffee maker. Some rooms feature an outdoor bathtub. Guests can cross a bridge over the Mamut River to reach the hot pools in the forest. Explore the abundant forest life from the Canopy Walkway. Other facilities include an orchid garden and tour desk. The on-site restaurant offers open-air seating. Poring Hot Springs & Nature Reserve is a 2,5-hour drive from Kota Kinabalu’s city center. Airport transfers are available at an additional charge and must be booked in advance.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Halal, Asian, American


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
and
2 queen beds
2 twin beds
and
1 king bed
1 queen bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.3
Cleanliness
8.9
Comfort
8.7
Value for money
8.0
Location
8.7
High score for Ranau
Select topics to read reviews:

See what guests loved the most:

  • Mohd
    Brunei Brunei
    The whole place is satisfyingly top notch with excellent facilities within the lodge. Staffs were very welcoming & breakfast were served with satisfaction. Water park were enjoyable especially the water slide. Excellent stay experience....
  • Ben
    Thailand Thailand
    The breakfast was the best we had in Sabah on our trip. The room was large, and clean, and likewise the bathroom. The location is also great for those looking to use the hot springs or explore the waterfall trail.
  • Beata
    United Kingdom United Kingdom
    It is a beautiful and comfortable place. Staff very friendly and helpful.A lot of exciting activitys around.The breakfast was delicious but because the restaurant is inside the park, don't forget the park's entry ticket! We were in trouble, when...

Area info

Restaurants
1 Restaurant On Site

  • Rainforest Restaurant
    • Cuisine
      Malaysian • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly

Amenities of Sutera Sanctuary Lodges At Poring Hot Springs
Great facilities! Review score, 8.3

Most popular amenities
  • Outdoor swimming pool
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Airport shuttle
  • Restaurant
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Toilet
  • Free toiletries
  • Shower
View
  • Garden view
Outdoors
  • Garden
Activities
  • Hiking
Media & Technology
  • Flat-screen TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Bar
Internet
No internet access available.
Parking
No parking available.
Services
  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Packed lunches
  • Airport shuttle
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
General
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Fan
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Outdoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
Spa
  • Kids' pool
  • Hot spring bath
  • Hot tub/Jacuzzi
    Additional charge
Languages Spoken
  • English
  • Malay

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Sutera Sanctuary Lodges At Poring Hot Springs takes special requests – add in the next step!

Check-in

From 3:00 PM to 9:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MYR 153 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
MYR 153 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash Sutera Sanctuary Lodges At Poring Hot Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sutera Sanctuary Lodges At Poring Hot Springs of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Sutera Sanctuary Lodges At Poring Hot Springs

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Sutera Sanctuary Lodges At Poring Hot Springs is popular with guests booking family stays.

  • Sutera Sanctuary Lodges At Poring Hot Springs is 6.2 miles from the center of Ranau. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Sutera Sanctuary Lodges At Poring Hot Springs is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Sutera Sanctuary Lodges At Poring Hot Springs include:

    • Double
    • Villa
    • Quad
    • Twin
    • Dorm Room
    • Suite

  • The prices at Sutera Sanctuary Lodges At Poring Hot Springs may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sutera Sanctuary Lodges At Poring Hot Springs offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Hiking
    • Hot spring bath
    • Swimming pool

  • Sutera Sanctuary Lodges At Poring Hot Springs has 1 restaurant:

    • Rainforest Restaurant

  • Guests staying at Sutera Sanctuary Lodges At Poring Hot Springs can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Halal
    • Asian
    • American

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sutera Sanctuary Lodges At Poring Hot Springs on this page.