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Located in Hanoi’s lively Old Quarter, Phenix Palace Hotel Hanoi provides spacious rooms with big windows and free WiFi. Phenix Palace Hotel Hanoi is well-located within 984 feet from St Joseph's Cathedral and a 5-minute drive from Hoan Kiem Lake and Hanoi Night Market. Noi Bai International Airport is a 35-minute drive away. Offering city views, soundproofed rooms have a flat-screen TV, tea/coffee maker and a fridge. All come with an attached bathroom while select rooms feature a private balcony. Phenix Palace Hotel Hanoi provides travel services including daily tour arrangements and flight bookings. Other services include foreign currency exchange and car rentals. Room service is also available 24-hour daily.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
2 twin beds
and
1 queen bed
1 twin bed
and
1 queen bed
3 twin beds
and
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.1
Cleanliness
8.3
Comfort
8.3
Value for money
8.4
Location
9.2
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Tran
    Taiwan Taiwan
    good hotel. thanks you hotel. see you come back hotel . verry happy hotel
  • Shreedharan
    Malaysia Malaysia
    Good hotel . Breakfast very good. Your friends hotel very good. Thanks Hotel . See you come back Hotel
  • Bayy
    Myanmar Myanmar
    Goood hotel. Peter . Your friend Anna . Suu . Thanh . Hanh . Very good !

Hotel area info

Amenities of Phoenix Palace Hotel Hanoi
Great facilities! Review score, 8.1

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Terrace
  • Room service
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
  • Extra long beds (> 6.5 ft)
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Dining table
  • Cleaning products
  • Dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Hot tub
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available at a location nearby (reservation is needed) and costs VND 30,000 per hour.
  • Valet parking
  • Street parking
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Executive lounge access
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproof
  • Private entrance
  • Car rental
  • Soundproof rooms
  • Elevator
  • Heating
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Languages Spoken
  • English
  • Vietnamese

House rules

Phoenix Palace Hotel Hanoi takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Check-out

From 6:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 10 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Cash Phoenix Palace Hotel Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Phoenix Palace Hotel Hanoi

  • Phoenix Palace Hotel Hanoi offers the following activities/services (charges may apply):

    • Walking tours
    • Bicycle rental
    • Tour or class about local culture
    • Bike tours
    • Cooking class

  • Room options at Phoenix Palace Hotel Hanoi include:

    • Double
    • Family
    • Suite
    • Quad
    • Studio

  • The prices at Phoenix Palace Hotel Hanoi may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Phoenix Palace Hotel Hanoi is 1,650 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Phoenix Palace Hotel Hanoi is from 2:00 PM, and check-out is until 12:00 PM.