With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just yards from the beach. The hotel features a panoramic sea view restaurant and a health club with an indoor pool. The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea views. Free WiFi is also available throughout the complex. The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery. The Palace Health Club has panoramic sea views, and features an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals. There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
1 full bed
2 twin beds
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Guest reviews

Categories:

Staff
8.5
Facilities
7.6
Cleanliness
7.8
Comfort
7.8
Value for money
7.5
Location
8.6
Free WiFi
7.2
Low score for Douglas
Select topics to read reviews:

Hotel area info

Restaurants
2 Restaurants On Site

  • Paragon Restaurant
    • Cuisine
      British
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Majestic Chinese Restaurant
    • Cuisine
      Chinese
    • Open for
      Dinner
    • Ambience
      Modern

Amenities of Best Western Palace Hotel & Casino

Most popular amenities
  • Indoor swimming pool
  • Private Parking
  • Free WiFi
  • Fitness center
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Bar
  • Beachfront
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Beachfront
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Bingo
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Beach
  • Karaoke
    Additional charge
  • Casino
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and charges may apply.
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service
Indoor swimming pool
  • Open all year
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English

House rules

Best Western Palace Hotel & Casino takes special requests – add in the next step!

Check-in

From 4:00 PM to 12:00 AM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Solo Diners Club Cash Best Western Palace Hotel & Casino accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note the property will contact guests when a booking is subject to the group policies.

FAQs about Best Western Palace Hotel & Casino

  • Best Western Palace Hotel & Casino is 0.9 miles from the center of Douglas. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Best Western Palace Hotel & Casino is from 4:00 PM, and check-out is until 11:00 AM.

  • Room options at Best Western Palace Hotel & Casino include:

    • Double
    • Twin

  • The nearest beach is 150 feet from Best Western Palace Hotel & Casino. All distances are measured in straight lines. Actual travel distances may vary.

  • Best Western Palace Hotel & Casino offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Karaoke
    • Casino
    • Golf course (within 2 miles)
    • Beachfront
    • Steam room
    • Movie nights
    • Spa facilities
    • Personal trainer
    • Fitness classes
    • Bike tours
    • Beach
    • Locker rooms
    • Fitness
    • Bingo
    • Swimming pool
    • Walking tours
    • Tour or class about local culture

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Best Western Palace Hotel & Casino on this page.

  • Yes, Best Western Palace Hotel & Casino is popular with guests booking family stays.

  • Best Western Palace Hotel & Casino has 2 restaurants:

    • Paragon Restaurant
    • Majestic Chinese Restaurant

  • The prices at Best Western Palace Hotel & Casino may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.