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This San Cristobal hotel is located in Chiapas, Mexico. The hotel offers guest concierge services, with information on area activities and attractions. Hotel Hacienda Don Juan rooms include a private bathroom with shower. The rooms also offer cable TV, decorative chimneys and views of the garden. Guests at the Hotel Don Juan can dine at the Los Alamos, which also features room service. The facility has a laundry service. Please note that the restaurant doesn't have service on Tuesdays. Hotel Hacienda offers guests the use of a large garden. The front desk is open 24-hours for guest assistance.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 twin bed
and
1 king bed
1 full bed
and
1 king bed
1 king bed
1 twin bed
and
2 full beds
2 twin beds
and
1 full bed
3 twin beds
and
1 full bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.9
Comfort
8.8
Value for money
8.6
Location
7.8
Free WiFi
6.5
Low score for San Cristóbal de Las Casas
Select topics to read reviews:

See what guests loved the most:

  • B
    Barbara
    United States of America United States of America
    Fireplace for morning breakfast Quaintness Appreciation for rustic and antique
  • Eduardo
    Mexico Mexico
    the grounds are amazing and everything is VERY CLEAN
  • Fm
    Netherlands Netherlands
    Great location just outside the city center, great wifi, nice neighbourhood, rooms were spacious and very clean , great breakfast ! Distance is just OK too far to walk to the city center and is via a main road . We took a taxi though as it already...

Hotel area info

Restaurants
1 Restaurant On Site

  • Los Álamos
    • Cuisine
      Mexican
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly

Amenities of Hotel Hacienda Don Juan
Great facilities! Review score, 8.5

Most popular amenities
  • Free parking
  • Free WiFi
  • Restaurant
  • Room service
  • Non-smoking rooms
  • Breakfast
Outdoors
  • Garden
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Transportation
    • Public transit tickets
      Additional charge
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Baggage storage
    • Tour desk
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Suit press
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Packed lunches
    • Non-smoking rooms
    • Room service
    Spa
    • Public Bath
    Languages Spoken
    • Spanish

    House rules

    Hotel Hacienda Don Juan takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa Cash Hotel Hacienda Don Juan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Please note safety deposit box is available only at front desk.

    FAQs about Hotel Hacienda Don Juan

    • The prices at Hotel Hacienda Don Juan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Hotel Hacienda Don Juan is from 3:00 PM, and check-out is until 12:00 PM.

    • Hotel Hacienda Don Juan has 1 restaurant:

      • Los Álamos

    • Hotel Hacienda Don Juan is 1.6 miles from the center of San Cristóbal de Las Casas. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Hotel Hacienda Don Juan include:

      • Double
      • Twin
      • Suite
      • Triple
      • Quad

    • Hotel Hacienda Don Juan offers the following activities/services (charges may apply):

      • Public Bath