From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests checking in at the reception must be at least 18 years old.

Please note that the hotel does not accept third-party credit and debit cards. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

If you are making payment using another cardholder's credit card, please provide the following to the hotel prior to your arrival:

- Authorisation letter with cardholder's signature

- Copy of cardholder's credit card (front and back of card with cardholder's signature)

Please note that the hotel may contact the cardholder for verification purpose. For security reasons, credit cards used for non-refundable bookings must be presented upon check-in.

From 1st March 2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in.

Please take note that all receipt can be collected from the Front Office upon check out!

Menanggapi Coronavirus (COVID-19), tindakan keamanan dan sanitasi tambahan saat ini diberlakukan di akomodasi ini.

Karena Coronavirus (COVID-19), akomodasi ini mengambil langkah-langkah tertentu untuk melindungi tamu dan stafnya. Beberapa layanan dan amenitas mungkin dikurangi atau tidak tersedia.

Sesuai dengan pedoman pemerintah untuk meminimalkan penyebaran Coronavirus (COVID-19), akomodasi ini mungkin memerlukan dokumen tambahan dari tamu untuk memvalidasi identitas, rencana perjalanan, dan informasi relevan lainnya, selama pedoman yang dimaksud berlaku.

Karena Coronavirus (COVID-19), properti ini mengikuti prosedur pembatasan jarak sosial yang ketat.

Karena Coronavirus (COVID-19), pastikan bahwa Anda memesan akomodasi ini sesuai dengan pedoman pemerintah setempat di destinasi Anda, termasuk tetapi tidak terbatas pada tujuan perjalanan, serta jumlah maksimum anggota grup yang diperbolehkan.

Deposit kerusakan sebesar MYR 200 dibutuhkan saat kedatangan. Pembayarannya akan diambil secara tunai. Dana akan dikembalikan pada saat check-out. Deposit Anda akan sepenuhnya dikembalikan secara tunai, tergantung pemeriksaan akomodasi.