Located in Surrey, 15 miles from Pacific Coliseum, The Empress Palace Hotel has accommodations with a garden, private parking, a shared lounge and a terrace.
Fang
Canada
This is a scam property. The booking.com shows the place was booked successfully. I got a message from them that I need to have my credit card on file to book the place. I then put my credit card information on file. I sent the message to the hotel to clarify the booking instructions ( I sent the message because their notes specified no call and text only) but there was no reply from them at all. I called the the hotel, the lady said my room was given to other guests and they have a more expensive room (double the booking price) for me to stay if I wanted!! This is a definite new way of scam. They said it was my problem that I didn’t get it booked. But I NEVER received cancellations from them!!!I’m unhappy about the customer service at all! Please avoid the place if you can!
This completely nonsmoking Surrey, British Columbia hotel offers spacious accommodations featuring in-room coffee machines. A fitness center is provided on site. Free WiFi is provided.
Featuring a swimming pool and fitness center, this pet-friendly hotel offers an on-site restaurant and bar. Free WiFi is included. Vancouver city center is 40 minutes' drive away.
Featuring a seasonal outdoor swimming pool, this property is located in Surrey, on site with Kwantlen Polytechnic University. A hot tub and fitness center are also provided.
F
Canada
The location was nice even though the view was the skytrain station 🤪. The showers were nice and the toilet having another room was nice too.
Nested in the business district of Surrey, British Columbia, within 40 minutes' drive of Vancouver, this hotel offers comfortable guestrooms with modern amenities as well as convenient services.
Near the border of the cities of Langley and Surrey, this Surrey, British Columbia hotel offers enjoyable facilities such as an indoor pool with a 2-story waterslide.
The Holiday Inn Express and Suites Surrey is 19 mi from Vancouver city center. A microwave and refrigerator are provided in all guest rooms. Free WiFi is offered.
Featuring an indoor pool, Holiday Inn Hotel & Suites Surrey East – Cloverdale is only 1.2 mi from Northview Golf & Country Club and across the street from a major shopping center.
This Surrey hotel is located one block from the Trans-Canadian Highway. The hotel offers a fitness center and a seasonal heated outdoor pool, hot tub. It features rooms with free WiFi.
This hotel offers suites with full kitchen facilities and fireplaces. The Sandman Suites Surrey is about a half-hour’s drive along the Trans Canada Highway from central Vancouver.
Located in Surrey, 15 miles from Pacific Coliseum, The Empress Palace Hotel has accommodations with a garden, private parking, a shared lounge and a terrace.
Fantastic visit there
Friends got us the hotel booked
Peaceful and very great hosts
Featuring an indoor pool, Holiday Inn Hotel & Suites Surrey East – Cloverdale is only 1.2 mi from Northview Golf & Country Club and across the street from a major shopping center.
Restaurant food, service and prices were very good
This Surrey, British Columbia hotel is near Crescent Beach and Peace Arch Hospital. The hotel offers a daily continental breakfast and guest rooms with free high-speed internet access.
Good breakfast. Good selection of breakfast items.
Grantview Inn is offering accommodations in Surrey. Featuring a garden, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
the apartment was very comfortable. It was worth the money for us to stay here. My only suggestion to the renters of the property is that the bed needs to be upgraded. It was comfortable enough but for big people, like me, comfort is everything when I sleep. Other than that, It was great!!
james
Canada
6.0
Scored 6.0
The area didn't seem very safe.
The area didn't seem very safe. Everything seemed far but on further exploration, it isn't -- convenience-wise I would recommend Surrey if you're going to be in and around the area much. Safety-wise, I wouldn't say it's totally unsafe, I'd only recommend one to be careful initially, assess for your own self, and decide if staying out after sundown is a good idea or not.
Dhaara
India
2.0
Scored 2.0
Surrey is my hometown. I am a Canadian citizen.
Surrey is my hometown. I am a Canadian citizen. It just so happened I needed a place to stay at the time and I got robbed by these people who rented me the place for 45 days. 8925 151 street Surrey BC. They took the money the day I moved in and promised to refund the damage deposit as soon as I vacated the place ($1400 CDN ). But that never happened to this day(12th of July 2023)
Getahun
United Arab Emirates
8.0
Scored 8.0
White Rock is a must not busy suburban Surrey.
White Rock is a must not busy suburban Surrey.
Eat at Crescent beach or "Morrisons" in Ocean Park to escape the main beach crowds.
The soccer fields are amazing there.
Lovely art and gift shop in White Rock centre.
Mardi
Canada
2.0
Scored 2.0
The thing is , that owner or manager, she doesn’t have...
The thing is , that owner or manager, she doesn’t have manners. As we booked the hotel via booking .com but at she said there was no booking and the rate she told us was way to high . And she is not accepting intrac or cards only cash . And when we asked for refund she said no refunds and cut the phone
Kaur 523
6.0
Scored 6.0
It was affordable for where I waned to go.
It was affordable for where I waned to go. Easy to get to Vancouver and other destination most times. Wonderful accommodation that I would like to book in the future instead of nearer to Vancouver where it is very expensive. If you didn't have a car it might not be so good, There was parking on the street and I never had a problem with that, Closer parking in the driveway for electric cars to charge. Must admit I didn't spend a lot of time in Surrey but I was able to find all the places I wanted. Chong Qing restaurant and Krispy Kreme doughnuts for example. Lots of other malls for shopping also. I was mostly visiting friends in the area.
The hotel palace is open after 2:30 PM on teen week night so we called them and check if our confirmation went through after 230 that their customers representative answer the phone so I want to such as all of you to understand this hotel is not the 24 hours of pain hotel if you want to come fast is better than a poke it a day here and call them after 230 or the same thing every single is better fantastic for us who was a spacious and keeping very quiet and family face oriented area block shitty and satisfied with my desire we thank you
it’s our third time booking and each time we enjoy new room character we book
so far my family were extreme comfortable
They have a very caring staff I can say and very clean and organized
it’s better to stay in local area till going expensive hotels paying 300 per day for same services
we really appreciate The Empress Palace management specially the Empress assistant
we know we must pay on line as they do not view credit card info till you call them right after sending request and E transfer
Thanks again
Check-in was a snap and the two gentlemen at the front desk were very friendly and offered information and suggestions for restaurants in the area. The complimentary bottle of chilled sparking wine and treats was an unexpected pleasure.
While food in the breakfast room was not unlike that in many hotels the breakfast room attendant (Taran) did a remarkable job - looking after everyone's needs and chatting cheerfully with the guests.
The suite was large and the entire hotel has recently been refurbished. We had a full-size fridge and range. There was also a microwave. We asked for a bathmat and the owner went out of his way to find one for us. Very friendly, pleasant staff . The hotel is conveniently located to the SkyTrain into Vancouver--about a 10-15 minutewalk. Bus stops are very close. Also, within walking distance there are many places to eat.
It was our best stay
No issue at all
I think those with aggressive bad reviews must have gone to other hotel beside this one and mistakenly have mentioned about this beautiful property on their comments
Our next trip will be next month and we book it again but this time we bring kids for ski 🎿
I liked the reasonable price, quick text responses and instructions, direct bus service from the sky train, safe feeling neighbourhood in north Surrey, clear entry code, clean very well decorated house, comfortable quiet room with room key on the desk, attached bath and nearby shared kitchen.
i was a little skeptical at first, seeing as I usually would either book hotels or Airbnb. But my boyfriend and I booked this and gave it a chance. The property was very beautiful, and the room we received was clean, good lighting and we even have our own bathroom!
Very nice hotel as it has just recently been renovated (you can tell because they were still working on some areas). The staff were friendly. The rooms were nice and clean. Everything was in good condition and seemed brand new. Would definitely stay here again!
I don’t know whose fault was booking.com or the hotel management, I booked the two bedrooms when I reached to the address they apologize and said they have no available room.
Booking.com blame the hotel management and hotel blame booking.com
Desirable area.
Furnished like a cozy home
Inside is super unique and clean
Parking fir SUV was 30 and we paid
Secured with security camera
We interact the money after calling hotel
Very professional manager and friendly
Nice staff
It was easy to just show up and walk in. Nice Neighbourhood to walk a dog. Spacious 2bdrm 1 sm shower bathroom. All inclusive kitchen, 5 min drive to Surrey shopping centre and 25mins to DT Vancouver.
we liked the complimentary breakfast, it was really great for the price. this was also the first hotel we’ve stayed at in a while that continues to do room cleans even if you only stay for two nights.
the room and bathroom were super clean, the bed was very comfortable. It was 200 CAD cheaper than airport hotels, but just as good as those to fall asleep after a long flight...
Great stay, clean, comfortable, quiet. Semi-basement actually has natural light and privacy. Full kitchen. It's on par with hotel suites, but bigger, it's a full apartment.
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