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Urban Alley Hotel is located in Hanoi’s Old Quarter, a 5-minute walk from Hoan Kiem Lake. It features spacious rooms equipped with computers providing free WiFi. Soundproofed rooms also include a DVD player. Modern rooms at Urban Alley Hotel feature wooden flooring and touches of traditional Vietnamese culture. A mini-bar, fridge and tea/coffee-making facilities are provided. Safety deposit boxes are included. Guests can rent a bicycle to explore the cafes, galleries and shops that surround this hotel. Currency exchange services and a gift shop are also available. Tours to Halong Bay and other attractions can be arranged at the tour desk. A traditional Vietnamese meal or Western cuisine can be enjoyed in the hotel’s café, while its bar serves drinks. Alternatively, 24-hour room service is available. The hotel is a 10-minute drive from the Hanoi bus and train stations. It is about 0.9 mi from Ho Chi Minh Mausoleum and One Pillar Pagoda, while a 45-minute drive takes guests to Noibai International Airport.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.2


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 full bed
2 twin beds
2 queen beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.2
Cleanliness
8.3
Comfort
8.3
Value for money
8.6
Location
9.2
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Clare
    Ireland Ireland
    Great location, tucked away at the edge of the old town, quiet due to being away from the road a little. Staff were very friendly
  • Lisa
    Germany Germany
    Very accommodating staff. We asked to prolong our stay on arrival and it was no problem, we even got a free room upgrade due to room availability. Also the staff was very helpful in providing information as well as tickets for food, events and...
  • Chiara
    Italy Italy
    huge room, great location near the city centre and the lake, but very quiet

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Cuisine
      American • Vietnamese
    • Ambience
      Family-friendly

Amenities of Urban Alley Hotel
Great facilities! Review score, 8.2

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
  • Elevator
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Refrigerator
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Safe
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Vietnamese

House rules

Urban Alley Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 5 years
Extra bed upon request
VND 350,000 per child, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash Urban Alley Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Urban Alley Hotel

  • Urban Alley Hotel has 1 restaurant:

    • Restaurant

  • Urban Alley Hotel is 2,600 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Urban Alley Hotel offers the following activities/services (charges may apply):

    • The prices at Urban Alley Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Urban Alley Hotel is from 2:00 PM, and check-out is until 12:00 PM.

    • Room options at Urban Alley Hotel include:

      • Double
      • Triple
      • Twin
      • Family
      • Single